How it works
- Order. Choose your products, a pickup day and time, and how you want to pay. You pay nothing yet. Order by 17:00 the day before.
- Confirmation. We confirm your order with a Rabobank payment request, or with a message if you pay in the shop.
- Payment. Pay the payment request before you pick up, or pay in the shop when you pick up.
- Pick up. You collect your order at the time you chose, in our shop at Westersingel 5 in Rotterdam. We do not deliver.
Paying safely
We only send payment requests from info@qqbakeryrotterdam.nl, and they always mention your order reference. If you are not sure a message is from us, call us or pay in the shop.
Cancelling or moving your order
You can cancel your order or move it to another time until 17:00 on the day before your pickup. E-mail info@qqbakeryrotterdam.nl or call 010 210 43 81 (during opening hours) with your order reference.
If you have not paid yet, cancelling is free. If you have already paid, we move your order or refund the amount minus €0.50 administration costs. Fresh products cannot be returned.
If you do not pick up your order, we will call you.